About Online Banking

24 hour, 365 day banking from your computer.

Online Banking is a National Bank service that lets you do your everyday banking 24 hours, 365 days from a computer at home or work. You can:

• Check the balances of your everyday and savings account, term deposits, credit cards, loans, managed funds and KiwiSaver account
• View the details of your loan and term deposit accounts
• Transfer funds between your National Bank accounts (including to your National Bank credit card)
• Create new bill payees by selecting from a list of Pre-Authorised organisations or setting up a Self-Selected Party (organisations or individuals not pre-authorised).
• Make regular bill payments to your bill payees - you can create up to 10 bill payments at a time and set the payment date up to 90 days in advance
• Make one-off payments to any other bank account in New Zealand
• Make tax payments to the Inland Revenue Department. Set your payment date up to 90 days in advance
• Create, amend, or delete your automatic payments online. You can change details such as the amount, frequency, next payment date and your statement details
• Use OnlineCode for additional security while banking online
• View or print out transaction summaries, or download them for use with software applications
• Choose to stop receiving paper statements on some accounts, and re-start them at any time
• Request to open an everyday or savings account, or a new term deposit online
• Update your contact details
• Use Bank Mail to ask questions in a secure environment
• Use your iPhone or iPod Touch with a wireless Internet connection to view account balances make bill payments and transfer funds plus view a summary of up to one month's transactions. Find out more information on National Bank iBank or how to register.

National Bank Online Banking is a real-time system, which means your information is right up to the minute. The normal clearing rules will apply. Any transfers, payments or maintenance completed before 8pm business days are processed that day; those made after 8pm are processed the following business day.

Please note – to provide the most up to date information, system maintenance is required between 8pm and 8.30pm on business days, which may result in some services being unavailable.

Your unique customer number and individual password means you control access to your accounts.

You can access Online Banking from any Internet-connected computer in the world as long as its browser meets the encryption requirements that ensure confidential transaction processing.

Fees

What You Need

• Online Banking is available for customers with at least one current account, savings account, credit card, term deposit account or loan account.
• You need to have single or ‘several’ signing authority on your accounts to have full online access.
• To benefit from the full functionality of our website, you need to use a browser that supports 128-bit data encryption and has both JavaScript and cookies enabled. This is a default setting on most computers.
• Our new Online Banking will work best in a modern internet browser. We will now support Internet Explorer 7 or above, Firefox 3.5 or above and Safari 4.0 or above. Older versions, such as Internet Explorer 6 may not display Online Banking correctly and may be less secure than our supported Internet browsers. To upgrade your Internet browser visit the Microsoft, Firefox or Apple website.
• See more information about Javascript.
• See more information about Cookies.

To Register

To register for National Bank Online Banking:

• Simply go to the registration page. You will be led through the registration process, step by step, or
• Visit your nearest branch.

Contact Us

We’ll be happy to answer any questions you might have about National Bank Online Banking. Call 0800 49 50 51 (personal customers), or 0800 69 62 69 (business/rural customers) any time 24 hours, 365 days.

You can view The National Bank’s Online Banking Conditions of Use.

Read our current disclosure statement.