New Resident Services

Whether you’re coming back home or coming to make New Zealand your new home we have a dedicated New Resident Services Team to help take the stress out of opening a bank account and setting up your finances. They provide you with a single point of contact for anything to do with banking in New Zealand , and they’ll help make your move easier and more convenient.

The team will work with you to help you get your finances arranged before you leave. And when you arrive in New Zealand , they’ll provide personal service to help you get settled with all your financial needs.

Here are some of the ways our New Resident Services team can help transferring your banking requirements to New Zealand smoothly:

Before you leave:

  • They can help you open an account before you even arrive in the country. Once your account is set up they will help you manage it until you get here, and provide ongoing support to make sure you’re fully set-up with your banking.
  • Whether you are emigrating or just looking to send money to family and friends, the New Resident Services team can assist you with your international funds transfers.
  • We have a number of ways for you to manage any foreign currency; such as Foreign Currency accounts. Contact the Team to talk about your specific needs, they will be able to provide more information on how the account may benefit you.
  • You may be able to get a pre-approved home-loan before you arrive, it will give you an indication of how much you can borrow. It’s free to get one, there’s no obligation to draw down your loan and it’s valid for six months.

When you arrive:

  • Once you arrive in New Zealand you will have a dedicated Personal Manager who will help you with your banking requirements. They can provide information about finance and banking in New Zealand, and put you in touch with people who can help you with things like tax, GST, and other financial issues (check out our Getting Started in New Zealand page for some useful links).
  • Your Personal Manager will also sit down and talk with you about your long and short-term financial needs and goals – whether it’s buying a home, investment options or foreign currency accounts – and discuss accounts and services that can help you achieve your goals.
  • If you have specific needs, your Personal Manager will also be able to refer you to specialists within The National Bank – for example, if you want to set up a business, get into farming or buy a house we have specialists who can help you.
  • If you are an Asian language speaker, our Asian Banking Team may be able to talk with you in the language you are most comfortable with.

Let our New Resident Services team make your move easier

If you would like to talk about arranging your finances in New Zealand, or want more information, please call our New Resident Services Team or email us.

Please read our disclosure statement.

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Save and Invest

Organising your savings and investments can be simple. All you have to do is decide what your goals are, and we can help you find the best way of achieving them.

More information

If you’d like to talk further about any of these options, call 0800 18 18 18, contact any branch, or e-mail us.

Read our general disclosure statement and our disclosure statement prepared under the Securities Markets Act 1988.

You'll need Adobe Acrobat Reader to read the PDF version. If you don't have it, don't worry - it's free. Just follow this link to the Adobe site to download a copy.

The taxation treatment of Portfolio Investment Entities is covered in the Investment Statement (PDF 138KB).

* ANZ Investment Services (New Zealand) Limited is the issuer/manager of the National Bank Call Fund. The New Zealand Guardian Trust Company Limited is the Trustee of the Fund. The National Bank of New Zealand, part of ANZ National Bank Limited is the distributor of units in the Fund. Units in the Fund do not represent deposits or other liabilities of ANZ National Bank Limited. An investment in the Fund is subject to investment risk, including possible delays in repayment and loss of income and principal invested. No member of the ANZ National Bank Limited Group, the New Zealand Guardian Trust Company Limited or any other person guarantees (either partially or fully) ANZ Investment Services (New Zealand) Limited or the capital value or performance of the Fund or any other products issued by them.

^ A copy of The National Bank KiwiSaver Scheme Investment Statement is available as a PDF at the below link, or you can request one to be sent to you by calling 0800 156 020 Guardian Trust Superannuation Trustees Limited is the issuer of The National Bank KiwiSaver Scheme, ING (NZ) Limited is the Administration and Investment Manager and The National Bank of New Zealand, part of ANZ National Bank Limited, is the Distributor. Units in the Scheme do not represent deposits or other liabilities of ANZ National Bank Limited. Units are subject to investment risk, including possible delays in repayment and loss of income and principal invested. No member of ANZ National Bank Limited Group, ING Group, Guardian Trust Superannuation Trustees Limited, its parent and their respective directors or any other person guarantees or secures (either partially or fully) ING (NZ) Limited and its subsidiaries or the capital value or performance of the Scheme or any other products issued or managed by them.

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